The referral gap

Your organization makes referrals every day. Someone calls asking for a therapist. A member needs a coach. A client wants a nutritionist. You point them in the right direction and that is the last you hear of it.

Did they book? Did the provider help? Did the referral work? You do not know. And you definitely did not earn anything from it.

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Joe Reed

Founder & CEO at Exponent Group

Joe Reed is the founder of Hunhu, a white-label directory platform that makes it simple for people to find the support they need and for providers to find the people they’re built to serve. His work centers on helping leaders see the connections they’re missing — building tools and systems that close the gap between communities and the care that already exists around them.

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